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Overheating Laptop

2/17/2016

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We received this laptop the other day. The symptoms were that it was getting hot and randomly switching itself off. We stripped it down and found the fan, heat-sink and vents blocked with dust. We thoroughly cleaned everything, applied new thermal pads and reassembled. We then ran a stress test to run the laptop at 100% load to make sure the temperature remained stable and it no longer crashed.
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